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Subscriptions

Store → Subscriptions shows your recurring contracts, what they are worth, and which of them need attention. It needs the WooCommerce Subscriptions extension on your store.

The Subscriptions page

Figure Meaning
MRR Monthly recurring revenue from active contracts.
Active Contracts that are active now.
Subscribers lost · 30d Contracts that ended in the last 30 days, and the recurring revenue lost.
Leakage · 30d Payments that were due but failed in the last 30 days.
Next 30 days Revenue expected in the next 30 days if every payment succeeds.

Use the tabs to filter: Active, Payment failing, Trial ending, Churn risk, High value and Ended. Each contract also shows a health badge such as Healthy or Trial ending.

The Subscriptions agent can propose:

  • a dunning email when renewal payments keep failing,
  • a trial offer email before a trial ends,
  • a win-back email for a contract that ended.