Skip to content

Billing and plans

Settings → Billing (also My plan in the store menu) shows your plan, how much of this month’s allowance you have used, and the plans you can switch to. Each workspace (each store) has its own plan.

Billing settings

MerQio comes as two products:

Full MerQio Store Assistant
Who it talks to You, about your store Your shoppers, on your storefront
What you get Everything: products, customers, orders, subscriptions, cart recovery, segments, StoreBrain, actions, campaigns, Action Outcomes, and the Store Assistant The storefront assistant, Assistant Analytics, and StoreBrain for the assistant’s own data

Higher plans give you more volume (more AI suggestions, messages and emails). They do not hide screens from you.

The plan card shows each allowance and how much you have used:

  • AI recommendations: AI suggestions from segments and planning
  • StoreBrain chat tokens
  • Campaign emails
  • Actions applied to your store
  • Store Assistant messages
  • Team seats

The same figures are one click away from Usage and plan at the top of every page.

Press Switch to this plan on the plan you want. Payment is handled securely by our payment provider, and the new plan applies as soon as the payment is confirmed. The Store Assistant’s free plan includes a one-time AI trial for each store.